Privacy Policy
Legal disclaimer
Innovation Padel LTD (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with our business — including visiting our website, contacting us, or purchasing our products and services.
By using our services, you agree to the terms of this Privacy Policy.
Company Information
Company Registration Number: 16625437
Registered Address: 128, City Road, London, EC1V2NX
Email: hector@innovationpadel.co.uk
​
Information we collect
We collect personal data when you:
-
Visit our website
-
Fill in forms (contact, inquiry, booking, etc.)
-
Make a purchase or request a quote
-
Subscribe to updates or newsletters
-
Communicate with us via email, phone, or social media
-
Identity Data: Name, company name, job title
-
Contact Data: Email address, phone number, postal address
-
Technical Data: IP address, browser type, time zone, cookies
-
Transactional Data: Purchases, orders, and payment details
-
Usage Data: Information on how you use our website and services
How we use your information
We use your data to:
-
Provide and manage our products and services
-
Respond to inquiries and customer support requests
-
Process orders and payments
-
Send marketing communications (only with your consent)
-
Improve our website and user experience
-
Comply with legal obligations
How we use your information
We use your data to:
-
Provide and manage our products and services
-
Respond to inquiries and customer support requests
-
Process orders and payments
-
Send marketing communications (only with your consent)
-
Improve our website and user experience
-
Comply with legal obligations
Legal bases for processing (UK GDPR)
We rely on the following lawful bases to process your data:
-
Contractual necessity (e.g. fulfilling a sale or service)
-
Legitimate interests (e.g. business development, fraud prevention)
-
Consent (for optional marketing or newsletter subscriptions)
-
Legal obligation (e.g. accounting or regulatory compliance)
How we share your data
We only share your personal data when necessary:
-
With trusted service providers (e.g. payment processors, delivery companies)
-
With legal or regulatory bodies when required
-
Within our company group or partners under strict data handling policies
We do not sell your data to third parties.
International transfers
​If your data is transferred outside the UK (e.g., for cloud storage), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or UK adequacy decisions.
Data security
We implement appropriate security measures to protect your personal data, including:
-
Encrypted storage systems
-
Secure access controls
-
Regular software updates and monitoring
Data retention
We retain personal data only for as long as necessary:
-
To fulfill the purposes we collected it for
-
To comply with legal, tax, or accounting requirements
-
To resolve disputes and enforce our agreements
Your rights (UK Residents)
You have the right to:
-
Access your personal data
-
Request correction or deletion
-
Object to or restrict processing
-
Withdraw consent at any time
-
Lodge a complaint with the Information Commissioner’s Office (ICO)
To exercise these rights, please contact us at hector@innovationpadel.co.uk
Cookies
Our website may use cookies to improve functionality and understand usage patterns
functional and understand usage patterns. You can manage cookie preferences through your browser settings.
Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website with the effective date clearly stated.